Service Trainer / Assistant Manager

Service Trainer / Assistant Managerat Six Rivers Africa – October 2026 Job DescriptionJob opportunity at Six Rivers Africa – SRATAService Trainer (Service Bingwa Trainer) / Assistant ManagerAbout Six Rivers Africa (SRA)Six Rivers Africa (SRA) is a non-profit organisation dedicated to protecting, restoring, and connecting wilderness areas for the benefit of people, wildlife, and future generations.Through innovative conservation programs, community engagement, and research, SRA strives to safeguard ecosystems and promote sustainable livelihoods for local communities.About SRATAThe Six Rivers Africa Training Academy (SRATA) is a residential academy that trains young people in hospitality, preparing them for employment in safari camps, lodges and hotels.Job detailstitle: Service Trainer (Service Bingwa Trainer) / Assistant ManagerLocation: Mlungu Village, Mbarali, Mbeya RegionReports to: General ManagerPosition summaryThe Service Trainer (Service Bingwa Trainer) / Assistant Manager (Food & Beverage Service and Housekeeping) will deliver practical and classroom training in food and beverage service and housekeeping, preparing students for employment in safari camps, lodges and hotels.The role also supports the General Manager in the daily running of the academy, maintaining high standards of student welfare, discipline and hospitality operations.Duties and responsibilities1. Service Trainer (Service Bingwa Trainer)Plan and deliver lessons in restaurant service, table setting, guest care, service etiquette and housekeeping.Train students in room preparation, cleaning standards, laundry, hygiene and the safe use of equipment and cleaning products.Organise and supervise practical training in the academy’s dining areas, guest accommodation and laundry.Prepare weekly lesson plans and practical schedules in coordination with other trainers.Assess students’ skills, keep attendance and progress records, and give individual feedback and support.Prepare students for field attachments and employment, reinforcing professionalism, teamwork and communication.2. Assistant ManagerAssist the General Manager with daily operations, staff coordination and implementation of academy procedures.Help organise timetables, duty rosters, student activities and practical assignments.Supervise student routines, cleanliness, punctuality and discipline, applying academy policies fairly and consistently.Support student welfare and safeguarding, promptly reporting concerns to the General Manager.Monitor service and housekeeping supplies, equipment and stock, and submit procurement and maintenance requests.Support student admissions, orientation, record keeping and field attachment coordination.Prepare regular updates on training progress, operational needs and student matters.Coordinate daily activities during the General Manager’s absence, within delegated authority.Qualifications and experienceCertificate or diploma in hospitality management, food and beverage service, housekeeping or a related field.At least three years of relevant experience in a hotel, lodge or safari camp.Experience training, mentoring or supervising staff or students.Strong practical knowledge of food and beverage service and housekeeping standards.Good spoken and written English and Swahili, with basic computer skills.Strong organisational, leadership and communication skills.Patient, dependable and committed to developing young people.Willingness to work at a residential academy in a rural setting.How to applyInterested candidates should submit their application letter and CV via email to:Email:hr@sixriversafrica.comApplication deadline: 15 November 2026, no later than 5:00 PM.Equal opportunity statementSix Rivers Africa is an Equal Opportunity Employer. We welcome applications from all qualified candidates regardless of gender, age, disability, religion, or background.Only shortlisted candidates will be contacted. Job Description Job opportunity at Six Rivers Africa – SRATAService Trainer (Service Bingwa Trainer) / Assistant ManagerAbout Six Rivers Africa (SRA)Six Rivers Africa (SRA) is a non-profit organisation dedicated to protecting, restoring, and connecting wilderness areas for the benefit of people, wildlife, and future generations.Through innovative conservation programs, community engagement, and research, SRA strives to safeguard ecosystems and promote sustainable livelihoods for local communities.About SRATAThe Six Rivers Africa Training Academy (SRATA) is a residential academy that trains young people in hospitality, preparing them for employment in safari camps, lodges and hotels.Job detailstitle: Service Trainer (Service Bingwa Trainer) / Assistant ManagerLocation: Mlungu Village, Mbarali, Mbeya RegionReports to: General ManagerPosition summaryThe Service Trainer (Service Bingwa Trainer) / Assistant Manager (Food & Beverage Service and Housekeeping) will deliver practical and classroom training in food and beverage service and housekeeping, preparing students for employment in safari camps, lodges and hotels.The role also supports the General Manager in the daily running of the academy, maintaining high standards of student welfare, discipline and hospitality operations.Duties and responsibilities1. Service Trainer (Service Bingwa Trainer)Plan and deliver lessons in restaurant service, table setting, guest care, service etiquette and housekeeping.Train students in room preparation, cleaning standards, laundry, hygiene and the safe use of equipment and cleaning products.Organise and supervise practical training in the academy’s dining areas, guest accommodation and laundry.Prepare weekly lesson plans and practical schedules in coordination with other trainers.Assess students’ skills, keep attendance and progress records, and give individual feedback and support.Prepare students for field attachments and employment, reinforcing professionalism, teamwork and communication.2. Assistant ManagerAssist the General Manager with daily operations, staff coordination and implementation of academy procedures.Help organise timetables, duty rosters, student activities and practical assignments.Supervise student routines, cleanliness, punctuality and discipline, applying academy policies fairly and consistently.Support student welfare and safeguarding, promptly reporting concerns to the General Manager.Monitor service and housekeeping supplies, equipment and stock, and submit procurement and maintenance requests.Support student admissions, orientation, record keeping and field attachment coordination.Prepare regular updates on training progress, operational needs and student matters.Coordinate daily activities during the General Manager’s absence, within delegated authority.Qualifications and experienceCertificate or diploma in hospitality management, food and beverage service, housekeeping or a related field.At least three years of relevant experience in a hotel, lodge or safari camp.Experience training, mentoring or supervising staff or students.Strong practical knowledge of food and beverage service and housekeeping standards.Good spoken and written English and Swahili, with basic computer skills.Strong organisational, leadership and communication skills.Patient, dependable and committed to developing young people.Willingness to work at a residential academy in a rural setting.How to applyInterested candidates should submit their application letter and CV via email to:Email:hr@sixriversafrica.comApplication deadline: 15 November 2026, no later than 5:00 PM.Equal opportunity statementSix Rivers Africa is an Equal Opportunity Employer. We welcome applications from all qualified candidates regardless of gender, age, disability, religion, or background.Only shortlisted candidates will be contacted. Job opportunity at Six Rivers Africa – SRATA Service Trainer (Service Bingwa Trainer) / Assistant Manager About Six Rivers Africa (SRA) Six Rivers Africa (SRA) is a non-profit organisation dedicated to protecting, restoring, and connecting wilderness areas for the benefit of people, wildlife, and future generations. Through innovative conservation programs, community engagement, and research, SRA strives to safeguard ecosystems and promote sustainable livelihoods for local communities. About SRATA The Six Rivers Africa Training Academy (SRATA) is a residential academy that trains young people in hospitality, preparing them for employment in safari camps, lodges and hotels. Job details title: Service Trainer (Service Bingwa Trainer) / Assistant Manager Location: Mlungu Village, Mbarali, Mbeya Region Reports to: General Manager Position summary The Service Trainer (Service Bingwa Trainer) / Assistant Manager (Food & Beverage Service and Housekeeping) will deliver practical and classroom training in food and beverage service and housekeeping, preparing students for employment in safari camps, lodges and hotels. The role also supports the General Manager in the daily running of the academy, maintaining high standards of student welfare, discipline and hospitality operations. Duties and responsibilities 1. Service Trainer (Service Bingwa Trainer) Plan and deliver lessons in restaurant service, table setting, guest care, service etiquette and housekeeping. Train students in room preparation, cleaning standards, laundry, hygiene and the safe use of equipment and cleaning products. Organise and supervise practical training in the academy’s dining areas, guest accommodation and laundry. Prepare weekly lesson plans and practical schedules in coordination with other trainers. Assess students’ skills, keep attendance and progress records, and give individual feedback and support. Prepare students for field attachments and employment, reinforcing professionalism, teamwork and communication. 2. Assistant Manager Assist the General Manager with daily operations, staff coordination and implementation of academy procedures. Help organise timetables, duty rosters, student activities and practical assignments. Supervise student routines, cleanliness, punctuality and discipline, applying academy policies fairly and consistently. Support student welfare and safeguarding, promptly reporting concerns to the General Manager. Monitor service and housekeeping supplies, equipment and stock, and submit procurement and maintenance requests. Support student admissions, orientation, record keeping and field attachment coordination. Prepare regular updates on training progress, operational needs and student matters. Coordinate daily activities during the General Manager’s absence, within delegated authority. Qualifications and experience Certificate or diploma in hospitality management, food and beverage service, housekeeping or a related field. At least three years of relevant experience in a hotel, lodge or safari camp. Experience training, mentoring or supervising staff or students. Strong practical knowledge of food and beverage service and housekeeping standards. Good spoken and written English and Swahili, with basic computer skills. Strong organisational, leadership and communication skills. Patient, dependable and committed to developing young people. Willingness to work at a residential academy in a rural setting. How to apply Interested candidates should submit their application letter and CV via email to: Email:hr@sixriversafrica.com Application deadline: 15 November 2026, no later than 5:00 PM. Equal opportunity statement Six Rivers Africa is an Equal Opportunity Employer. We welcome applications from all qualified candidates regardless of gender, age, disability, religion, or background. Only shortlisted candidates will be contacted.