Privacy Policy

Last updated: February 2026

1. Introduction

CV Chap Chap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CV creation platform and related services.

2. Information We Collect

Personal Information: When you create a CV, we collect information you provide such as your name, email address, phone number, work history, education, and other details you choose to include in your resume.

Account Information: If you create an account, we collect your email address and authentication credentials.

Payment Information: When you make a purchase, payment processing is handled by secure third-party payment providers. We do not store complete payment card details.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the service.

3. How We Use Your Information

  • To provide and maintain our CV creation services
  • To process transactions and send related information
  • To generate AI-powered content suggestions for your CV
  • To send you service updates and promotional communications (with your consent)
  • To improve and optimize our platform and user experience
  • To detect, prevent, and address technical issues or security threats

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. CV data is stored locally on your device and in our secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our platform (hosting, payment processing, AI services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Withdraw consent for data processing
  • Export your CV data in a portable format

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

CV Chap Chap

Email: privacy@cvchapchap.com

Location: Dar es Salaam, Tanzania