NCBA Bank
IT Strategy & Value Specialist
- Location
- Dar es salaam
- Type
- Full-time
- Salary
- Not stated
- Closes
- Not stated
- Posted
- 1 Sept 2026
About the job
IT Strategy & Value Specialist at NCBA Bank – August 2026
Employer:NCBA BankPosition:IT& Value SpecialistRequisition ID:2079Type:Full-timeIndustry:Banking / Financial Services
Job Summary
NCBA Bank is seeking anIT Strategy & Value Specialistto support enterprise-wide IT strategy, technology investment analysis, business-case development, and benefits realization.
The role serves as a bridge betweenIT, Finance, Strategy, and business leadership, helping the organization evaluate technology investments, measure their financial and business value, and communicate strategic insights to senior management.
Key Responsibilities
1. Strategic Planning Support – 30%
Evaluate IT proposals and business cases.
Assess feasibility, financial returns, and strategic alignment.
Work with stakeholders to improve initiatives before project execution.
Present recommendations to senior management and ICT governance forums.
2. Performance Measurement & Value Realization – 30%
Define KPIs for IT initiatives.
Develop dashboards and benefits-tracking models.
Monitor post-implementation performance.
Compare actual outcomes with original business-case assumptions.
Report on the return and value generated from technology investments.
3. Market Trends & Research – 20%
Analyze technology and financial-services trends.
Monitor changes in customer behavior.
Prepare market intelligence briefs and forecasts.
Provide forward-looking insights to support IT strategy.
4. Data Storytelling & Visualization – 10%
Develop executive-level presentations and dashboards.
UsePower BI and Tableauto visualize strategic information.
Apply digital and video storytelling techniques.
Communicate complex technical and business insights clearly.
5. Stakeholder & Strategic Engagement – 10%
Collaborate with Finance, Strategy, IT, and business leadership.
Ensure technology investments align with enterprise priorities.
Influence decisions using evidence-based recommendations.
Engage vendors, service providers, and other stakeholders when required.
Academic Requirements
Bachelor’s degree in:Information Technology,Business Administration, orA related field.
Information Technology,
Business Administration, or
A related field.
Training or certification inITIL, Lean, Six Sigma, or project managementis desirable.
Professional Experience
2–4 years of experiencein:Technology strategy,Business analysis,Enterprise planning, orPerformance management.
Technology strategy,
Business analysis,
Enterprise planning, or
Performance management.
Experience should preferably be within thefinancial services sector.
Proficiency in:Power BITableauExcelBusiness-case modelling.
Power BI
Tableau
Excel
Business-case modelling.
Desired Skills
The ideal candidate should have knowledge or experience in:
Financial modelling:NPV, ROI, and Payback.
Market research and trend analysis.
Stakeholder engagement.
Executive-level presentations.
Data storytelling.
Video presentation.
Strong writing and information-synthesis skills.
Technical Competencies
IT Service Management
Knowledge ofITIL and COBITframeworks.
Understanding of IT service-management principles.
Performance Monitoring
Ability to track IT performance.
Trend analysis.
Dashboard and management-report development.
Data Analysis
Data manipulation and analysis.
Trend identification.
Development of clear analytical reports using Excel and other tools.
IT Infrastructure
Basic understanding of core IT infrastructure components.
Automation
Knowledge of scripting languages such as:PythonPowerShell.
Python
PowerShell.
Ability to automate processes and improve efficiency.
Project Management
Familiarity withAgile and Waterfallmethodologies.
Supporting Competencies
Lean and Six Sigma process-improvement knowledge.
Fundamental IT security awareness.
Vendor relationship management.
Understanding of SLA management.
Strong understanding of business processes and how IT supports business objectives.
Behavioral Competencies
Candidates should demonstrate:
Excellent written and verbal communication.
Strong stakeholder-management skills.
Ability to build relationships and manage expectations.
Strong analytical and problem-solving abilities.
Business acumen.
Ability to identify performance problems and recommend solutions.
Commitment to continuous learning and keeping up with technology trends.
Stakeholders
Internal
IT Heads
Project Managers
HR
Business Units
Finance
Strategy teams
External
Vendors
Service providers
Regulatory bodies
Decision-Making Responsibilities
The role will have responsibilities involving:
IT delivery oversight.
Process-improvement initiatives.
IT performance frameworks.
Key reporting metrics.
Strategic technology investment analysis.
Ideal Candidate
This position is particularly suited to anIT/business analyst or technology strategy professionalwho combines technical understanding with strong business and financial-analysis skills.
A competitive candidate should be comfortable buildingbusiness cases and financial models, analyzing technology performance, developing Power BI/Tableau dashboards, researching market trends, and presenting recommendations to senior executives.
How to Apply
Apply through the NCBA careers portal:
CLICK HERE TO APPLY
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