Call Center Agents – 04 Positions

Call center agents – 04 positions at Onfon Microfinance September 2026Onfon MicrofinanceJob DescriptionCall center agents – 04 positionsJob descriptionHandling Inbound and Outbound Calls:Managinginquiries, resolving issues, and providing information about products or services.Support:Assisting customers with their concerns, troubleshooting problems, and ensuring customer satisfaction.Data Entry and Documentation:Recording accurate information into databases and maintaining detailed records of interactions.Follow-Up:Following up on customer inquiries not immediately resolved and ensuring timely resolution.Adherence to Procedures:Following company scripts and protocols for consistent service delivery.QualificationsBachelor’s Degree in related field.Experience working in a call center or customer-support role.Strong active-listening and verbal-communication skills.Proficiency in problem-solving.Ability to multitask and manage time effectively.Fluency in both English and Kiswahili (spoken and written).How to applySend your CV through:cv@onfonmicrofinance.co.tzDeadline: 17th, September 2026www.onfonmicrofinance.co.tz VacancyCall center agents – 04 positions at Onfon Microfinance September 2026Onfon Microfinance Vacancy Onfon Microfinance Job DescriptionCall center agents – 04 positionsJob descriptionHandling Inbound and Outbound Calls:Managinginquiries, resolving issues, and providing information about products or services.Support:Assisting customers with their concerns, troubleshooting problems, and ensuring customer satisfaction.Data Entry and Documentation:Recording accurate information into databases and maintaining detailed records of interactions.Follow-Up:Following up on customer inquiries not immediately resolved and ensuring timely resolution.Adherence to Procedures:Following company scripts and protocols for consistent service delivery.QualificationsBachelor’s Degree in related field.Experience working in a call center or customer-support role.Strong active-listening and verbal-communication skills.Proficiency in problem-solving.Ability to multitask and manage time effectively.Fluency in both English and Kiswahili (spoken and written).How to applySend your CV through:cv@onfonmicrofinance.co.tzDeadline: 17th, September 2026www.onfonmicrofinance.co.tz Job Description Call center agents – 04 positionsJob descriptionHandling Inbound and Outbound Calls:Managinginquiries, resolving issues, and providing information about products or services.Support:Assisting customers with their concerns, troubleshooting problems, and ensuring customer satisfaction.Data Entry and Documentation:Recording accurate information into databases and maintaining detailed records of interactions.Follow-Up:Following up on customer inquiries not immediately resolved and ensuring timely resolution.Adherence to Procedures:Following company scripts and protocols for consistent service delivery.QualificationsBachelor’s Degree in related field.Experience working in a call center or customer-support role.Strong active-listening and verbal-communication skills.Proficiency in problem-solving.Ability to multitask and manage time effectively.Fluency in both English and Kiswahili (spoken and written).How to applySend your CV through:cv@onfonmicrofinance.co.tzDeadline: 17th, September 2026www.onfonmicrofinance.co.tz Call center agents – 04 positions Job description Handling Inbound and Outbound Calls:Managinginquiries, resolving issues, and providing information about products or services. Support:Assisting customers with their concerns, troubleshooting problems, and ensuring customer satisfaction. Data Entry and Documentation:Recording accurate information into databases and maintaining detailed records of interactions. Follow-Up:Following up on customer inquiries not immediately resolved and ensuring timely resolution. Adherence to Procedures:Following company scripts and protocols for consistent service delivery. Qualifications Bachelor’s Degree in related field. Experience working in a call center or customer-support role. Strong active-listening and verbal-communication skills. Proficiency in problem-solving. Ability to multitask and manage time effectively. Fluency in both English and Kiswahili (spoken and written). How to apply Send your CV through:cv@onfonmicrofinance.co.tz Deadline: 17th, September 2026 www.onfonmicrofinance.co.tz