M-Pesa IMT Manager

M-Pesa IMT Manager Employer:Vodacom TanzaniaBusiness Area:Local M-PesaAggregate Function:CommercialDuty Station:Dar es Salaam, TanzaniaEmployment Type:Full-TimeContract Type:PermanentCategory:Commercial / Financial Services / Mobile MoneyDate Posted:September 2026 About Vodacom Vodacom is a leading telecommunications and digital services company operating across multiple markets. As part of the Vodafone Group, the company focuses on building a more connected, inclusive, and sustainable world through technology and innovation. Vodacom’s M-Pesa business provides digital financial services that connect customers, businesses, and communities while creating innovative payment and financial solutions. Job Purpose The: IMT and Cross-Border Paymentsis responsible for driving the growth, profitability, operational excellence, and regulatory compliance of Vodacom M-Pesa’s cross-border financial services portfolio. The role will lead the development and execution of strategies that expand international remittance corridors, enable innovative cross-border payment use cases, strengthen partnerships withInternational Money Transfer Operators (IMTOs), Mobile Network Operators (MNOs), Banks, Fintechs, and Payment Hubs, and ensure seamless customer experiences across inbound and outbound payment journeys. The position serves as the commercial and operational custodian of the business, balancing revenue growth, customer value proposition, partner, treasury optimization, risk management, and regulatory compliance to position M-Pesa as the preferred cross-border payments platform. Key Responsibilities 1. Business Growth and Strategy Develop and execute the cross-border payments growth strategy aligned with M-Pesa’s financial services objectives. Identify new revenue opportunities across international remittances, wallet transfers, merchant payments, and emerging payment corridors. Monitor market trends, customer needs, competitor activities, and regulatory developments. 2. Operations and Transaction Processing Ensure smooth end-to-end operation of cross-border payment services. Monitor transaction success rates and service availability. Support operational excellence across cross-border payment journeys. 3. Compliance and Risk Management Ensure strict adherence toAnti-Money Laundering (AML), Know Your Customer (KYC), and applicable financial regulations. Monitor suspicious activities and mitigate associated risks. EnforceKnow Your Customer (KYC), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Anti-Money Laundering/Counter Financing of Terrorism (AML/CFT)policies. Assess and mitigate operational, financial, fraud, and regulatory risks. Ensure compliance withBank of Tanzania regulationsand international payment requirements. 4. Relationship Management Onboard and manage relationships withInternational Money Transfer Operators (IMTOs), payment hubs, and banking partnersto grow the business. Strengthen strategic partnerships with MTOs, MNOs, banks, fintech companies, and other payment ecosystem participants. Develop and maintain relationships that support expansion into new international remittance corridors and cross-border payment opportunities. 5. Reconciliation and Reporting Verify and reconcile daily cross-border payment transactions. Manage partner accounts. Prepare daily, weekly, and monthly reports for management. Ensure accurate transaction and financial records across the cross-border payments portfolio. Qualifications, Skills, Competencies and Knowledge Education Bachelor’s degree inBusiness Administration, Economics, Actuarial Sciences, Finance and Banking, or a related field. Required Knowledge and Experience Strong knowledge and experience incross-border payments operations. Good understanding of operational risk within the mobile money and banking sectors. Good understanding ofKYC, AML/CFT, particularly as they relate to the remittance business. High level of responsibility and integrity. Commercial and Technical Competencies Open and fact-based approach, with the ability to understand and translate commercial objectives to technical teams. Ability to ensure delivery of business requirements from campaign platforms. Disciplined and detail-oriented working style, combined with the ability to operate effectively at an operational level. Ability to work as a bridge betweenCommercial and IT, including scoping system and business requirements. Ability to collaborate seamlessly with cross-functional teams and deliver results through people. Strong focus on delivering tangible results based on assigned tasks. Ability to manage a changing environment and keep up with new technologies while maintaining focus on operational metrics. Ability to self-develop and continuously improve technical and business knowledge. High resilience and ability to maintain performance under pressure and tight deadlines. Ability to demonstrate Vodacom’sSpirit Behaviours. Working at Vodacom Vodacom is committed to attracting, developing, and retaining the best people by providing a motivating and inclusive workplace where talent is recognized and rewarded. The company is committed toInclusion for All, recognizing the importance of diversity in the success of its business and encouraging people from different backgrounds to become part of its journey. How to Apply Interested and qualified candidates should submit their applications through the official Vodacom careers portal. CLICK HERE TO APPLY: Contract Type:PermanentEmployment Type:Full-Time