Guest Relations Officer

Job Vacancy at The Residence Zanzibar – October 2026 The Residence Zanzibar is a luxurious, five-star villa-only resort set within 32 hectares of lush tropical gardens along a mile-long stretch of pristine beach on Zanzibar’s secluded southwest coast, near Kizimkazi. Designed to blend the island’s rich African, Omani, and European heritage, the property features 66 stand-alone villas—each equipped with its own private plunge pool, spacious sun deck, and personal bicycles for guests to explore the expansive grounds. Surrounded by palm trees and overlooking the calm waters of the Indian Ocean, the resort offers an intimate sanctuary ideal for couples, honeymooners, and families seeking refined.Beyond its accommodations, the resort delivers exceptional dining, wellness, and leisure experiences tailored for high-end hospitality. Guests can dine at two upscale on-site restaurants featuring international and Middle Eastern-inspired cuisine, unwind at the glass-walled beachfront infinity pool, or visit the luxury spa nestled in a serene garden setting. With personalized butler service, complimentary water sports, tennis courts, and easy access to dolphin-watching tours in nearby Kizimkazi, The Residence stands out as one of the premier luxury retreats in the region. The Residence Zanzibar is a luxurious, five-star villa-only resort set within 32 hectares of lush tropical gardens along a mile-long stretch of pristine beach on Zanzibar’s secluded southwest coast, near Kizimkazi. Designed to blend the island’s rich African, Omani, and European heritage, the property features 66 stand-alone villas—each equipped with its own private plunge pool, spacious sun deck, and personal bicycles for guests to explore the expansive grounds. Surrounded by palm trees and overlooking the calm waters of the Indian Ocean, the resort offers an intimate sanctuary ideal for couples, honeymooners, and families seeking refined. Beyond its accommodations, the resort delivers exceptional dining, wellness, and leisure experiences tailored for high-end hospitality. Guests can dine at two upscale on-site restaurants featuring international and Middle Eastern-inspired cuisine, unwind at the glass-walled beachfront infinity pool, or visit the luxury spa nestled in a serene garden setting. With personalized butler service, complimentary water sports, tennis courts, and easy access to dolphin-watching tours in nearby Kizimkazi, The Residence stands out as one of the premier luxury retreats in the region. Guest Relations Officer Company:The Residence Zanzibar by CenizaroLocation:Zanzibar Position Available The Residence Zanzibar is inviting qualified and experienced candidates to join its team as aGuest Relations Officer. Requirements Fluent inFrench and English, with excellent verbal and written communication skills. At least2 years of experiencein a luxury hospitality environment is preferred. Familiarity withPMS OPERAis an added advantage. Excellent problem-solving skills, with the ability to handle guest requests and concerns professionally. Confident and able to maintain a high level of professionalism at all times. How to Apply Interested candidates should submit their application via email to: Email:recruitment-trz@theresidence.com