Hub Manager

Hub Manager at Jaza Energy Inc, Tanzania – October 2026 Job Vacancy at Jaza Energy Inc Jaza Energy Inc is seeking a motivated and experienced professional for the position ofHubin Tanzania. The role is responsible for driving customer growth, maintaining operational standards,Hub profitability and developing local teams. About Jaza Energy Inc Jaza is working to expand access to clean and affordable energy across Sub-Saharan Africa. The company builds solar-powered shops where customers can charge and swap batteries used to power their homes. Since 2022, Jaza reports having completed more than4 million battery swaps, providing approximately225,000 peoplewith access to clean, affordable energy. Jaza also employs women from local communities, known asJaza Stars, to operate its service. The programme aims to support women to become leaders, entrepreneurs and contributors to economic growth within their communities. Position Overview The Hub Manager is a strategic, front-line leader responsible for thegrowth, operational integrity and financial health of a specific group of Hubs. The role combines an entrepreneurial mindset with disciplined execution to scale Jaza’s operations while mentoring and developing the next generation of female community leaders. Key Responsibilities 1. Strategic Growth and Customer Acquisition Drive customer acquisition through targeted door-to-door initiatives and local sales strategies. Work towards a target of150 active customers (L7) per Hub. Develop and implement local strategies to grow the customer base. 2. Revenue Management MaximizeMonthly Recurring Revenue (MRR)andAverage Revenue Per User (ARPU). customer retention and reduce customer churn. Support the transition of customers from pay-per-swap arrangements to membership models. Monitor customer performance and identify opportunities for revenue growth. 3. Operational Excellence Enforce Jaza’s“Brilliant Basics”across all Hub operational standards. Ensure full compliance with inventory management protocols. Monitor lost and missing battery pack metrics. Maintain operational discipline and ensure Hubs meet required standards. 4. Talent Development and Team Management Manage the full lifecycle ofJaza Stars, from recruitment and interviewing to development and performance management. Recruit and develop local team members. Provide intensive coaching in:SalesCustomer serviceTechnical inventory management Sales Customer service Technical inventory management Build a high-performance team culture and ensure behavioural and operational standards are maintained. 5. Analytical Reporting Take ownership of Hub profitability metrics. Attend Hypercare meetings with clear action plans. Analyse operational and financial performance. Identify challenges and escalate operational dilemmas to the Regional Coordinator. Use data and performance information to support decision-making. Must-Have Skills Applicants should demonstrate the following skills: Technology proficiency. Team management. Stakeholder management. Community development. Training and development. Rural recruitment. Profit and loss reporting. Strong interpersonal skills. Customer retention. Analytical skills. Clear communication. Desirable Skills and Experience The following will be considered an advantage: 3–5 years of experience in the solar energy sector. Understanding of the rental business model. Proven experience coaching and training teams. A strong track record in customer retention. Qualifications and Requirements Education Bachelor’s degree in:SalesRenewable EnergyBusiness AdministrationMarketingOr another related discipline. Renewable Energy Business Administration Marketing Or another related discipline. Professional Experience Minimum3–6 years of experiencein sales-driven roles, customer relations or entrepreneurship. Proven experience managing teams. Leadership Demonstrated ability to train and coach diverse teams. Ability to foster a culture of high performance and behavioural compliance. Technical and Professional Skills Data-driven decision-making. Ability to quickly understand and apply new concepts. Proficiency in online tools and digital platforms for communication, reporting and task management. Excellent interpersonal and communication skills. Proactive approach to identifying and solving problems. Mission Alignment Genuine interest in increasing access to energy and supporting economic opportunities for women across Tanzania. Mobility Willingness to relocate as required by the role. Employment Details How to Apply Interested and qualified candidates should submit their applications through the application link provided by Jaza Energy Inc. CLICK HERE TO APPLY Application Deadline:Not specified in the provided vacancy information. Important Note The vacancy information provided does not state a specific application deadline or application email. Applicants should use the online application link and follow the instructions provided on the employer’s application platform.