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NCBA Bank

Officer, Transaction Processing (Contract)

Location
Dar es Salaam
Type
Contract
Salary
Not stated
Closes
Not stated
Posted
7 Oct 2026

About the job

:Officer, Transaction Processing (Contract) Date Posted:September 25, 2026 Job Purpose The Officer, Transaction Processing ensures the timely processing, validation, and reconciliation of incoming and outgoing clearing items, including cheques, Electronic Fund Transfers (EFTs), and customer salary payments. The role is responsible for uploading items to the coresystem, submitting outward presentment and unpaid files to the Tanzania Automated Clearing House (TACH) within designated session cut-off times, and carrying out daily reconciliations and customer payment callbacks to minimize operational risk and financial losses. Key Responsibilities & Weightings Internal Business Processes (40%)Import and export transaction files between the core banking system and TACH per established procedures.Monitor the clearing house interface uptime throughout the day to ensure continuous bank participation.Verify received clearing items against TACH rules and handle unpaid items within specified clearing windows.Send outgoing clearing files before session cut-off times.Advise branch networks on outward unpaid cheques prior to cut-off windows.Perform phone and email payment confirmations/callbacks for required transactions.File daily clearing records and report system errors immediately to the IT department. Internal Business Processes (40%) Import and export transaction files between the core banking system and TACH per established procedures. Monitor the clearing house interface uptime throughout the day to ensure continuous bank participation. Verify received clearing items against TACH rules and handle unpaid items within specified clearing windows. Send outgoing clearing files before session cut-off times. Advise branch networks on outward unpaid cheques prior to cut-off windows. Perform phone and email payment confirmations/callbacks for required transactions. File daily clearing records and report system errors immediately to the IT department. Financial & Risk Management (30%)Mitigate operational risks and prevent financial penalties or losses resulting from missed TACH settlement sessions.Perform daily reconciliations of clearing suspense accounts and resolve outstanding entries promptly.Review and clear outstanding items in the Bank of Tanzania (BOT) reconciliation account.Prepare daily clearing position reports for the Treasury department and key stakeholders.Maintain audit compliance to achieve at least a “Satisfactory” audit rating for the clearing unit. Financial & Risk Management (30%) Mitigate operational risks and prevent financial penalties or losses resulting from missed TACH settlement sessions. Perform daily reconciliations of clearing suspense accounts and resolve outstanding entries promptly. Review and clear outstanding items in the Bank of Tanzania (BOT) reconciliation account. Prepare daily clearing position reports for the Treasury department and key stakeholders. Maintain audit compliance to achieve at least a “Satisfactory” audit rating for the clearing unit. Customer Service & External Relations (20%)Maintain high service standards and turnaround times for internal and external customers.Build strong working relationships with member clearing banks to accelerate query resolution and manage complex branch inquiries. Customer Service & External Relations (20%) Maintain high service standards and turnaround times for internal and external customers. Build strong working relationships with member clearing banks to accelerate query resolution and manage complex branch inquiries. Learning & Growth (10%)Maintain personal technical competence in clearing protocols and system operations.Contribute to team collaboration and a productive working environment. Learning & Growth (10%) Maintain personal technical competence in clearing protocols and system operations. Contribute to team collaboration and a productive working environment. Organizational Relationships Direct / Indirect Reports:None Internal Stakeholders:Branch Staff (Tellers, Cash Officers, Branch Operating Managers), Relationship Managers, Credit Administration, Cash Management, IT, Treasury. External Stakeholders:Commercial Banks (TACH members), Bank of Tanzania (BOT TACH/NPS team), Corporate/Individual Customers, Fintech Vendors (Cheque Point). Work Cycle & Planning Time Horizon:Short-term operational planning (less than 1 week). Requirements & Qualifications Academic:Bachelor’s degree in Banking, Business Administration, Finance, Accounting, or a related field. Professional:Professional banking qualifications are an added advantage. Experience:Prior experience in banking operations, accounting, or insurance processing.Working knowledge of TACH rules and bank clearing operational guidelines. Prior experience in banking operations, accounting, or insurance processing. Working knowledge of TACH rules and bank clearing operational guidelines. Technical Skills:Practical proficiency in MS Office (especially Excel).Understanding of operational risk management and clearing suspense reconciliation.Knowledge of core banking systems and modern clearing interface software. Practical proficiency in MS Office (especially Excel). Understanding of operational risk management and clearing suspense reconciliation. Knowledge of core banking systems and modern clearing interface software. Core Competencies:Technical:TACH rules mastery, bank product knowledge, transaction reconciliation, planning and organizing.Behavioural:High attention to detail, quality-oriented, proactive initiative, strong interpersonal communication, and self-management under tight deadline pressures. Technical:TACH rules mastery, bank product knowledge, transaction reconciliation, planning and organizing. Behavioural:High attention to detail, quality-oriented, proactive initiative, strong interpersonal communication, and self-management under tight deadline pressures. Application Interested candidates should apply through the employer’s online career portal usingRequisition ID 4521. Application Deadline:Not specified in the vacancy. CLICK/TAP HERE TO APPLY:

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