Team Member, Domestic Operations

Team Member, Domestic OperationsVacancy at UBA Tanzania, Dar es Salaam – October 2026 Company:UBA (United Bank for Africa)Job Objective(s)To provide excellent, efficient, and cost-effective customer services that align with the bank’s overall value proposition across various market segments. The role involves supporting marketing/product units in implementing new product initiatives, constantly seeking to improve existing ones, and ensuring optimal deployment and utilization of human and material resources within head office operations.Duties & ResponsibilitiesEnsure full compliance with policy in transaction processing.Identify and propose international best practices for domestic operations.Ensure that all third-party payments are processed on time.Ensure that all expense payments are processed in compliance with policy.Ensure an “A” rating in Audit (External and Internal).Ensure proper reconciliation of all GL Accounts.Serve as custodian of all ATMs.Perform other duties as assigned by the Head of Domestic Operations.Key Performance Indicators (KPIs)Process Cycle Time (TAT)Quality of accounting recordsError rate measuresInspection Rating reportsCustomer satisfaction levelOperation loss levelCustomer service delivery indexJob RequirementsEducationA Good First Degree in any discipline.ExperienceMinimum of2 yearsof experience in banking operations.Key Competency RequirementsKnowledgeBanking Operations & Control PoliciesTreasury Products and dynamicsIndustry knowledge and impact on assigned responsibilitiesFinancial regulations and relevant Central Bank circulars related to assigned dutiesTechnical competence on operating platforms (e.g., Finacle)Skills & Generic CompetenciesCreative and initiative-takingEntrepreneurship and a strong sense of ownershipAnalytical and problem-solving skillsStrong interpersonal skillsReporting RelationshipsFunctionally Reports to:Head of Domestic OperationsSupervises:Nil𝐉𝐎𝐈𝐍 𝐎𝐔𝐑 𝐓𝐄𝐀𝐌We’re looking for qualified and driven individuals to be part of our growing team.Interested candidates are required to submit:A detailed CVA Cover LetterCopies of all academic certificatesApplications must be sent electronically to:recruitment.tanzania@ubagroup.comEmail Subject Line:Application for Team Member, Domestic OperationsTo view the fulldescription, visit the official website:www.ubatanzania.co.tz𝐃𝐞𝐚𝐝𝐥𝐢𝐧𝐞: 𝟏𝐬𝐭 𝐍𝐨𝐯𝐞𝐦𝐛𝐞𝐫 𝟐𝟎𝟐𝟔 Company:UBA (United Bank for Africa) Job Objective(s) To provide excellent, efficient, and cost-effective customer services that align with the bank’s overall value proposition across various market segments. The role involves supporting marketing/product units in implementing new product initiatives, constantly seeking to improve existing ones, and ensuring optimal deployment and utilization of human and material resources within head office operations. Duties & Responsibilities Ensure full compliance with policy in transaction processing. Identify and propose international best practices for domestic operations. Ensure that all third-party payments are processed on time. Ensure that all expense payments are processed in compliance with policy. Ensure an “A” rating in Audit (External and Internal). Ensure proper reconciliation of all GL Accounts. Serve as custodian of all ATMs. Perform other duties as assigned by the Head of Domestic Operations. Key Performance Indicators (KPIs) Process Cycle Time (TAT) Quality of accounting records Error rate measures Inspection Rating reports Customer satisfaction level Operation loss level Customer service delivery index Job Requirements Education A Good First Degree in any discipline. Experience Minimum of2 yearsof experience in banking operations. Key Competency Requirements Knowledge Banking Operations & Control Policies Treasury Products and dynamics Industry knowledge and impact on assigned responsibilities Financial regulations and relevant Central Bank circulars related to assigned duties Technical competence on operating platforms (e.g., Finacle) Skills & Generic Competencies Creative and initiative-taking Entrepreneurship and a strong sense of ownership Analytical and problem-solving skills Strong interpersonal skills Reporting Relationships Functionally Reports to:Head of Domestic Operations Supervises:Nil 𝐉𝐎𝐈𝐍 𝐎𝐔𝐑 𝐓𝐄𝐀𝐌 We’re looking for qualified and driven individuals to be part of our growing team. Interested candidates are required to submit: A detailed CV A Cover Letter Copies of all academic certificates Applications must be sent electronically to: Email Subject Line:Application for Team Member, Domestic Operations To view the fulldescription, visit the official website: 𝐃𝐞𝐚𝐝𝐥𝐢𝐧𝐞: 𝟏𝐬𝐭 𝐍𝐨𝐯𝐞𝐦𝐛𝐞𝐫 𝟐𝟎𝟐𝟔