Site Operations Manager

Site Operations Managervacancy at AKO Group Ltd – October 2026 Job DescriptionSite Operations Manager job vacancy at AKO Group Ltdtitle: Site Operations Manager Department: Operations Reports to: General Manager Application deadline: 15th October 2026Job purposeTo oversee and manage the day-to-day catering operations at the site, ensuring that high-quality food and catering services are provided to employees and clients in a safe, efficient, and professional manner.Key responsibilities1. Catering OperationsSupervise the day-to-day catering operations at the site.Ensure meals are prepared and served according to the agreed menu, quality standards, and service schedule.Ensure adequate food and catering services are available to meet the needs of the site population.Monitor the overall quality and presentation of food and catering services.Ensure smooth coordination between the kitchen, dining area, stores, and site management.2. Staff ManagementSupervise and coordinate all catering staff at the site.Allocate duties and prepare staff work schedules and shifts.Monitor staff attendance, performance, discipline, and general conduct.Identify training needs and provide guidance to catering staff.Ensure staff are properly dressed and maintain required hygiene standards.3. Food Quality & HygieneEnsure food is prepared, stored, and served in accordance with required food safety and hygiene standards.Monitor cleanliness and hygiene of the kitchen, dining areas, stores, and catering equipment.Ensure proper handling and storage of food items.Monitor food wastage and take measures to minimize unnecessary waste.Ensure compliance with site HSE and food safety requirements.4. Client & Employee SatisfactionMonitor feedback from employees and clients regarding the catering services.Address complaints and service issues promptly.Work closely with the client/site management to ensure catering services meet agreed requirements.Recommend improvements to menus, service delivery, and overall catering operations.5. Stock & Cost ControlMonitor food and catering stock levels and ensure timely replenishment.Work closely with the Stores/Purchasing team to ensure required food supplies are available.Monitor food consumption and wastage.Ensure proper use and control of company catering materials, equipment, and supplies.Assist in controlling catering costs and maintaining operations within the approved budget.6. Reporting & AdministrationPrepare daily, weekly, and monthly reports on catering operations.Report on meal numbers, food consumption, wastage, staffing, incidents, and other operational matters.Maintain proper records relating to catering operations.Escalate operational challenges, shortages, complaints, and other issues to management in a timely manner.7. Site CoordinationCoordinate with Site Management, HR, Finance, Procurement, Stores, and other departments on matters relating to catering operations.Participate in site meetings and provide updates on catering performance and operational challenges.Ensure catering operations are aligned with the requirements of the site and client.8. Other Duties– Perform any other duties as may be assigned by Management from time to time.Qualifications and experienceBachelor’s Degree in Hospitality Management, Hotel Management, Food and Beverage Management, Business Administration, or a related field.Diploma in Hospitality Management or a related field may be considered based on relevant experience.Training or certification in Food Safety and Hygiene will be an added advantage.Good knowledge of catering and food service operations.Good computer skills, particularly Microsoft Office.Minimum of 3–5 years of experience in catering, hospitality, food and beverage, or related operations.At least 2 years in a supervisory or management position.Experience managing catering operations in a remote site, mining, construction, camp, or similar environment will be an added advantage.Experience supervising kitchen and catering staff.Experience in food cost control, stock management, menu planning, and food safety.Experience working with clients and managing service-related complaints.How to applyInterested candidates are invited to submit their CV and Cover Letter torecruitment@akogroup.co.tz.Application deadline: 15th October 2026Only shortlisted candidates will be contacted. Job Description Site Operations Manager job vacancy at AKO Group Ltdtitle: Site Operations Manager Department: Operations Reports to: General Manager Application deadline: 15th October 2026Job purposeTo oversee and manage the day-to-day catering operations at the site, ensuring that high-quality food and catering services are provided to employees and clients in a safe, efficient, and professional manner.Key responsibilities1. Catering OperationsSupervise the day-to-day catering operations at the site.Ensure meals are prepared and served according to the agreed menu, quality standards, and service schedule.Ensure adequate food and catering services are available to meet the needs of the site population.Monitor the overall quality and presentation of food and catering services.Ensure smooth coordination between the kitchen, dining area, stores, and site management.2. Staff ManagementSupervise and coordinate all catering staff at the site.Allocate duties and prepare staff work schedules and shifts.Monitor staff attendance, performance, discipline, and general conduct.Identify training needs and provide guidance to catering staff.Ensure staff are properly dressed and maintain required hygiene standards.3. Food Quality & HygieneEnsure food is prepared, stored, and served in accordance with required food safety and hygiene standards.Monitor cleanliness and hygiene of the kitchen, dining areas, stores, and catering equipment.Ensure proper handling and storage of food items.Monitor food wastage and take measures to minimize unnecessary waste.Ensure compliance with site HSE and food safety requirements.4. Client & Employee SatisfactionMonitor feedback from employees and clients regarding the catering services.Address complaints and service issues promptly.Work closely with the client/site management to ensure catering services meet agreed requirements.Recommend improvements to menus, service delivery, and overall catering operations.5. Stock & Cost ControlMonitor food and catering stock levels and ensure timely replenishment.Work closely with the Stores/Purchasing team to ensure required food supplies are available.Monitor food consumption and wastage.Ensure proper use and control of company catering materials, equipment, and supplies.Assist in controlling catering costs and maintaining operations within the approved budget.6. Reporting & AdministrationPrepare daily, weekly, and monthly reports on catering operations.Report on meal numbers, food consumption, wastage, staffing, incidents, and other operational matters.Maintain proper records relating to catering operations.Escalate operational challenges, shortages, complaints, and other issues to management in a timely manner.7. Site CoordinationCoordinate with Site Management, HR, Finance, Procurement, Stores, and other departments on matters relating to catering operations.Participate in site meetings and provide updates on catering performance and operational challenges.Ensure catering operations are aligned with the requirements of the site and client.8. Other Duties– Perform any other duties as may be assigned by Management from time to time.Qualifications and experienceBachelor’s Degree in Hospitality Management, Hotel Management, Food and Beverage Management, Business Administration, or a related field.Diploma in Hospitality Management or a related field may be considered based on relevant experience.Training or certification in Food Safety and Hygiene will be an added advantage.Good knowledge of catering and food service operations.Good computer skills, particularly Microsoft Office.Minimum of 3–5 years of experience in catering, hospitality, food and beverage, or related operations.At least 2 years in a supervisory or management position.Experience managing catering operations in a remote site, mining, construction, camp, or similar environment will be an added advantage.Experience supervising kitchen and catering staff.Experience in food cost control, stock management, menu planning, and food safety.Experience working with clients and managing service-related complaints.How to applyInterested candidates are invited to submit their CV and Cover Letter torecruitment@akogroup.co.tz.Application deadline: 15th October 2026Only shortlisted candidates will be contacted. Site Operations Manager job vacancy at AKO Group Ltd title: Site Operations Manager Department: Operations Reports to: General Manager Application deadline: 15th October 2026 Job purpose To oversee and manage the day-to-day catering operations at the site, ensuring that high-quality food and catering services are provided to employees and clients in a safe, efficient, and professional manner. Key responsibilities 1. Catering Operations Supervise the day-to-day catering operations at the site. Ensure meals are prepared and served according to the agreed menu, quality standards, and service schedule. Ensure adequate food and catering services are available to meet the needs of the site population. Monitor the overall quality and presentation of food and catering services. Ensure smooth coordination between the kitchen, dining area, stores, and site management. 2. Staff Management Supervise and coordinate all catering staff at the site. Allocate duties and prepare staff work schedules and shifts. Monitor staff attendance, performance, discipline, and general conduct. Identify training needs and provide guidance to catering staff. Ensure staff are properly dressed and maintain required hygiene standards. 3. Food Quality & Hygiene Ensure food is prepared, stored, and served in accordance with required food safety and hygiene standards. Monitor cleanliness and hygiene of the kitchen, dining areas, stores, and catering equipment. Ensure proper handling and storage of food items. Monitor food wastage and take measures to minimize unnecessary waste. Ensure compliance with site HSE and food safety requirements. 4. Client & Employee Satisfaction Monitor feedback from employees and clients regarding the catering services. Address complaints and service issues promptly. Work closely with the client/site management to ensure catering services meet agreed requirements. Recommend improvements to menus, service delivery, and overall catering operations. 5. Stock & Cost Control Monitor food and catering stock levels and ensure timely replenishment. Work closely with the Stores/Purchasing team to ensure required food supplies are available. Monitor food consumption and wastage. Ensure proper use and control of company catering materials, equipment, and supplies. Assist in controlling catering costs and maintaining operations within the approved budget. 6. Reporting & Administration Prepare daily, weekly, and monthly reports on catering operations. Report on meal numbers, food consumption, wastage, staffing, incidents, and other operational matters. Maintain proper records relating to catering operations. Escalate operational challenges, shortages, complaints, and other issues to management in a timely manner. 7. Site Coordination Coordinate with Site Management, HR, Finance, Procurement, Stores, and other departments on matters relating to catering operations. Participate in site meetings and provide updates on catering performance and operational challenges. Ensure catering operations are aligned with the requirements of the site and client. 8. Other Duties – Perform any other duties as may be assigned by Management from time to time. Qualifications and experience Bachelor’s Degree in Hospitality Management, Hotel Management, Food and Beverage Management, Business Administration, or a related field. Diploma in Hospitality Management or a related field may be considered based on relevant experience. Training or certification in Food Safety and Hygiene will be an added advantage. Good knowledge of catering and food service operations. Good computer skills, particularly Microsoft Office. Minimum of 3–5 years of experience in catering, hospitality, food and beverage, or related operations. At least 2 years in a supervisory or management position. Experience managing catering operations in a remote site, mining, construction, camp, or similar environment will be an added advantage. Experience supervising kitchen and catering staff. Experience in food cost control, stock management, menu planning, and food safety. Experience working with clients and managing service-related complaints. How to apply Interested candidates are invited to submit their CV and Cover Letter torecruitment@akogroup.co.tz. Application deadline: 15th October 2026 Only shortlisted candidates will be contacted.