Drill Product Master [P3]

Drill Product Master [P3] Job Vacancy – Sandvik Mining & Construction Tanzania Limited (August 2026) Sandvik Mining and Rock Solutions (SMR) is seeking an experiencedDrill Product Master [P3]to join its operations in Tanzania. The successful candidate will provide technical leadership, product support, and customer-focused solutions for Sandvik underground drilling equipment. Position Details Position:Drill Product Master [P3] Company:Sandvik Mining & Construction Tanzania Limited Division:Sandvik Mining and Rock Solutions (SMR) Type:Full-time About Sandvik Mining and Rock Solutions Sandvik Mining and Rock Solutions is a global leader in supplying: Mining andequipment Drilling tools and consumables Parts and maintenance services Digital and electrification solutions Sustainable mining technologies The company employs over17,000 peopleworldwide and operates with a strong focus on innovation, sustainability, customer satisfaction, and operational excellence. Job Purpose The Drill Product Master serves as the technical product specialist within the Sales Area, acting as the primary link between the Sales Area and Sandvik’s Equipment Product Line/Factory. The role focuses on developing product solutions, supporting customers, and ensuring high equipment performance throughout the product lifecycle. Key Responsibilities The successful candidate will: Monitor and provide accurate Machine Life Operating Cost (MLOC) information. Investigate warranty claims and provide technical feedback to improve customer satisfaction. Perform second-line troubleshooting and root cause analysis. Collect technical feedback from customers and maintain technical databases. Recommend process improvements based on technical reports. Perform system adjustments on customer equipment. Develop proactive solutions to prevent recurring equipment problems. Provide application and technical support to the sales team. Support product launches, testing, commissioning, and market introductions. Assist with operational readiness for major projects. Support New Product Development (NPD) activities. Provide aftermarket technical support to equipment divisions and sales teams. Coach, mentor, and train employees while facilitating knowledge transfer between factories and sales areas. Collaborate with the Parts & Services division on technical training initiatives. Ensure compliance with Safety, Health, Environment, Quality (SHEQ), and company policies. Qualifications & Experience Applicants should possess: A trade qualification or equivalent qualification in:Mechanical EngineeringElectrical EngineeringHydraulic Systems Mechanical Engineering Electrical Engineering Hydraulic Systems Minimum7 years of experiencemaintainingSandvik underground drilling equipmentin the underground mining industry. Extensive knowledge of underground drilling machines and operating principles. Strong understanding of the Sandvik product range. Required Skills The ideal candidate should have: Advanced technical troubleshooting skills. Strong communication and customer service skills. Ability to build long-term customer relationships. Training and mentoring experience (preferred). Commitment to workplace safety and Sandvik’s zero-harm philosophy. Ability to work effectively with cross-functional teams. Benefits Sandvik offers: Competitive global salary. Site and travel allowances. Work permits and visa support (where applicable). Flexible roster options, including8:4or residential arrangements. Professional development and career growth opportunities. Exposure to an international mining environment. Comprehensive employee benefits. Inclusive workplace culture focused on sustainability and innovation. Why Join Sandvik? By joining Sandvik, you will: Work with one of the world’s leading mining technology companies. Contribute to innovative and sustainable mining solutions. Collaborate with highly skilled international professionals. Develop your technical expertise and leadership skills. Be part of a company that values:InnovationCustomer FocusFair PlayPassion to Win Innovation Customer Focus Fair Play Passion to Win How to Apply Interested candidates should submit their applications through theofficial Sandvik online recruitment portal. Job Type:Full-time Application Method:Online application Note:Only shortlisted candidates will be contacted. CLICK HERE TO APPLY