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Ericsson

Lead AI Technical Solution Sales Support

Location
Dar es salaam
Type
Full-time
Salary
Not stated
Closes
Not stated
Posted
1 Sept 2026

About the job

Lead AI Technical Solution Sales Supportprofessional to drive the growth of AI business opportunities across EMEA. The role combinesCustomer Solution Responsibility (CSR), Business Development Lead, and AI Program Single Point of Contact (SPOC)responsibilities. The successful candidate will drive customer engagement, solution development, AI portfolio positioning, opportunity conversion, and AI adoption initiatives. The position is accountable for complex, multi-country AI opportunities and includes thought leadership, team coaching, and enablement across Customer Units. Key Responsibilities The successful candidate will: Identify, qualify, and developAI opportunitiesacross telecom customers in EMEA. Lead customer discussions, workshops, and executive engagements. LeadRFQ/RFP responses, proposal development, solution descriptions, and business cases. Obtain internal governance approvals for complex AI deals. Build strategic relationships with:Customer UnitsCTO/CIO/CDO organizationsOperations and network leadershipOther key stakeholders Customer Units CTO/CIO/CDO organizations Operations and network leadership Other key stakeholders Own end-to-end solution development from initial customer engagement through contract signing. Translate customer challenges into clearAI use cases and value propositions. Define high-level architecture, scope, and delivery models with Solution Architects, Service Delivery, and Product/Portfolio teams. Align commercial, solution, and fulfilment activities. Ensure smooth handover to delivery and operations teams. Champion Ericsson’s AI portfolio and promote internal awareness of AI offerings. Act as anAI subject matter expertin internal and external forums. Contribute to AI thought leadership and best practices. Coordinate AI opportunity funnel reporting, forecasting, and performance tracking. Drive customer AI adoption programmes, including onboarding, change management, and success metrics. Must-Have Qualifications and Experience Candidates should have: Experience withAI/ML, data analytics, or automation solutions in telecom. Several years of experience intelecom/ICT sales, pre-sales, or solution consulting. Experience preferably within a telecom operator or technology vendor environment. A proven track record selling complex technology solutions, particularly:AIAnalyticsAutomationSoftware AI Analytics Automation Software Experience engagingC-level and senior stakeholders. Strong understanding of telecom networks and operations, including:RANCoreTransportIT/OSS/BSSCX/Service Operations RAN Core Transport IT/OSS/BSS CX/Service Operations Strong presales or equivalent complex opportunity experience. Ability to develop:Business casesPricing structuresValue-based proposals Business cases Pricing structures Value-based proposals Experience leading multidisciplinary teams through complex regional sales cycles. Strong negotiation and influencing skills, including the ability to manage trade-offs and risks. Nice-to-Have Qualifications Familiarity with Ericsson’s portfolio, including:Ericsson Operations EngineCognitive SoftwareAnalytics solutionsManaged Services Ericsson Operations Engine Cognitive Software Analytics solutions Managed Services Experience working across multiple countries or market areas. Experience working with multicultural teams and customers. Exposure to:CloudData platformsSaaSModern software delivery modelsManaged services Cloud Data platforms SaaS Modern software delivery models Managed services Travel Requirement The successful candidate must be willing totravel across EMEAfor customer meetings, workshops, and internal events as required by business opportunities. Key Skills AI/ML solutions Data analytics Telecom/ICT Technical sales Pre-sales Solution consulting Business development AI solution positioning RFQ/RFP management Business case development Value-based selling C-level stakeholder management Telecom networks and operations Negotiation and influencing Regional sales leadership Customer engagement AI adoption Cloud and SaaS CLICK/TAP HERE TO APPLY:

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