Ericsson
Lead AI Technical Solution Sales Support
- Location
- Dar es salaam
- Type
- Full-time
- Salary
- Not stated
- Closes
- Not stated
- Posted
- 1 Sept 2026
About the job
Lead AI Technical Solution Sales Supportprofessional to drive the growth of AI business opportunities across EMEA.
The role combinesCustomer Solution Responsibility (CSR), Business Development Lead, and AI Program Single Point of Contact (SPOC)responsibilities. The successful candidate will drive customer engagement, solution development, AI portfolio positioning, opportunity conversion, and AI adoption initiatives.
The position is accountable for complex, multi-country AI opportunities and includes thought leadership, team coaching, and enablement across Customer Units.
Key Responsibilities
The successful candidate will:
Identify, qualify, and developAI opportunitiesacross telecom customers in EMEA.
Lead customer discussions, workshops, and executive engagements.
LeadRFQ/RFP responses, proposal development, solution descriptions, and business cases.
Obtain internal governance approvals for complex AI deals.
Build strategic relationships with:Customer UnitsCTO/CIO/CDO organizationsOperations and network leadershipOther key stakeholders
Customer Units
CTO/CIO/CDO organizations
Operations and network leadership
Other key stakeholders
Own end-to-end solution development from initial customer engagement through contract signing.
Translate customer challenges into clearAI use cases and value propositions.
Define high-level architecture, scope, and delivery models with Solution Architects, Service Delivery, and Product/Portfolio teams.
Align commercial, solution, and fulfilment activities.
Ensure smooth handover to delivery and operations teams.
Champion Ericsson’s AI portfolio and promote internal awareness of AI offerings.
Act as anAI subject matter expertin internal and external forums.
Contribute to AI thought leadership and best practices.
Coordinate AI opportunity funnel reporting, forecasting, and performance tracking.
Drive customer AI adoption programmes, including onboarding, change management, and success metrics.
Must-Have Qualifications and Experience
Candidates should have:
Experience withAI/ML, data analytics, or automation solutions in telecom.
Several years of experience intelecom/ICT sales, pre-sales, or solution consulting.
Experience preferably within a telecom operator or technology vendor environment.
A proven track record selling complex technology solutions, particularly:AIAnalyticsAutomationSoftware
AI
Analytics
Automation
Software
Experience engagingC-level and senior stakeholders.
Strong understanding of telecom networks and operations, including:RANCoreTransportIT/OSS/BSSCX/Service Operations
RAN
Core
Transport
IT/OSS/BSS
CX/Service Operations
Strong presales or equivalent complex opportunity experience.
Ability to develop:Business casesPricing structuresValue-based proposals
Business cases
Pricing structures
Value-based proposals
Experience leading multidisciplinary teams through complex regional sales cycles.
Strong negotiation and influencing skills, including the ability to manage trade-offs and risks.
Nice-to-Have Qualifications
Familiarity with Ericsson’s portfolio, including:Ericsson Operations EngineCognitive SoftwareAnalytics solutionsManaged Services
Ericsson Operations Engine
Cognitive Software
Analytics solutions
Managed Services
Experience working across multiple countries or market areas.
Experience working with multicultural teams and customers.
Exposure to:CloudData platformsSaaSModern software delivery modelsManaged services
Cloud
Data platforms
SaaS
Modern software delivery models
Managed services
Travel Requirement
The successful candidate must be willing totravel across EMEAfor customer meetings, workshops, and internal events as required by business opportunities.
Key Skills
AI/ML solutions
Data analytics
Telecom/ICT
Technical sales
Pre-sales
Solution consulting
Business development
AI solution positioning
RFQ/RFP management
Business case development
Value-based selling
C-level stakeholder management
Telecom networks and operations
Negotiation and influencing
Regional sales leadership
Customer engagement
AI adoption
Cloud and SaaS
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