Sales Associate

Job Opportunity: Sales Associate (1 Post) Job Details Recruitment Agency: CVPeople Tanzania Position: Sales Associate Industry: Technology / Digital Services Duty Station: Dar es Salaam, Tanzania (Managing South Africa & Sub-Saharan Africa accounts) Posting Date: August 18, 2026 Role Overview & Key Responsibilities The Sales Associate serves as the primary operational point of contact for customer inquiries, order execution, and account management across the South Africa and Sub-Saharan Africa markets. The role acts as a crucial liaison between Sales, Finance, and IT departments to maintain seamless customer service and regulatory compliance. Order & Account Management: Process customer orders, handle refunds/exchanges, and update customer profiles on the administrative portal. Query Resolution & Customer Care: Resolve service issues, address customer complaints within set timeframes, and build long-term relationships through interactive communication. Product Advisory & Inbound Sales: Advise clients on tech products/services, handle inbound calls, and generate customer service reports. Compliance & Systems Administration: Manage FICA-related administrative requirements, maintain customer interaction logs, and ensure adherence to company documentation policies. Qualifications & Requirements Education: Diploma in Sales and Marketing or a related field; a Bachelor’s Degree in Sales/Marketing is an added advantage. Driving License: Must possess a valid driver’s license. Experience: Minimum 2 years of sales or customer account management experience, preferably in technology or fast-paced multinational environments. Technical Skills & Systems: Exposure to CRM platforms, customer account management tools, and compliance administration (FICA/Omnibus). Language Skills: High fluency in English; proficiency in French or Portuguese is an added advantage. Key Competencies: Strong self-sufficiency, cross-functional collaboration, problem-solving ability, and excellent communication skills. How to Apply Interested candidates should submit their application online through the official CVPeople Tanzania recruitment portal. CLICK HERE TO APPLY