BSS System Administrator

BSS System Administrator ITis seeking aBSS System Administratorto support the administration, maintenance, monitoring and technical operations of Business Support Systems (BSS) inDar es Salaam, Tanzania. Job Title Location Dar es Salaam, Tanzania Job Summary The BSS System Administrator will be responsible for installing, configuring, maintaining, monitoring and supporting BSS platforms and related infrastructure. The role focuses on ensuring thereliability, performance, security and availabilityof systems supporting customer, billing, service provisioning, order management, CRM and revenue assurance. Key Responsibilities 1. System Administration Administer and maintain BSS platforms and supporting infrastructure. Install, configure, patch, upgrade and troubleshoot BSS applications. Monitor system performance, availability and capacity. Manage application servers, databases and system integrations. Conduct routine system health checks and preventive maintenance. 2. BSS Operations Support Provide technical support for systems covering: Customer Relationship(CRM) Billing and Charging Order Management Service Fulfillment Product Catalog Management Revenue Assurance Customer Portals Resolve incidents and service requests within defined SLAs. Coordinate with vendors and internal teams to resolve technical issues. 3. Integration Management Support integrations between BSS and other platforms. Monitor APIs, ETL processes and message queues. Troubleshoot data synchronisation and provisioning issues. Assist with system migrations and new service deployments. 4. Database & Reporting Perform database maintenance activities. Support data backup, restoration and recovery procedures. Generate operational and business reports. Ensure data integrity and consistency across systems. 5. Monitoring & Incident Management Monitor production environments using enterprise monitoring tools. Analyse system logs and performance metrics. Participate in root-cause analysis and problem management. Support disaster recovery and business continuity activities. Required Qualifications & Experience Bachelor’s degree inComputer Science, Information Technology, Telecommunications, Engineering or a related field. 2–3 years of experiencein system administration or telecommunications IT operations. Experience supportingtelecommunications BSS environments. Experience in telecommunications operations is preferred. Technical Skills Operating Systems Linux — RHEL, CentOS, Ubuntu Windows Server Databases Oracle Database MySQL Microsoft SQL Server Integration Technologies REST APIs SOAP Web Services XML / JSON Kafka Scripting & Programming Bash Python SQL Additional Skills Strong troubleshooting and analytical skills. Knowledge of incident and problem management. Understanding of change management. Database administration fundamentals. Understanding of telecommunications business processes. Strong communication and stakeholder-management skills. Ability to work in a24/7 operational environment. Company Contact ITP.O. Box 34647202 Lukuledi, Regent EstateDar es Salaam, Tanzania Email:info@it.co.tzPhone:+255 22 277 5873 / +255 746 985 750 / +255 754 710 702 / +255 757 579 684 Application Deadline CLICK/TAP HERE TO APPLY: