Receptionist

Receptionist Job Vacancy at Barra Beach We Are Hiring for the Following Positions!Position: ReceptionistType: Full-timeJob Description:We are looking for a friendly, professional and highly organized Receptionist to join our team. The ideal candidate will be the first point of contact for our guests and will play an important role in delivering a welcoming and memorable guest experience.Key Responsibilities:Welcome and assist guests professionally upon arrival and throughout their stay.Manage guest check-ins, check-outs, reservations and inquiries.Operate and maintain booking and reservation systems accurately.Respond to phone calls, emails, WhatsApp messages and other guest inquiries in a timely manner.Provide guests with information about the resort, it’s facilities, services, events and surrounding attractions.Coordinate with other departments to ensure smooth daily operations and excellent guest service.Handle guest concerns and complaints professionally and assist in finding appropriate solutions.Maintain accurate guest records, reservations and other administrative information.Requirements:Excellent written and spoken English and Swahili.Ability to speak additional languages is an added advantage.Good computer skills and confidence using digital systems.Knowledge and experience with hotel or resort booking and reservation systems is preferred.Previous experience in a receptionist, front office, customer service, hotel or resort role is an advantage.Strong communication, interpersonal and organizational skills.Professional appearance and a welcoming personality.Ability to work under pressure and handle multiple tasks efficiently.Flexible availability, including weekends and public holidays.Apply HereDeadline for applications: 11th September, 2026 We Are Hiring for the Following Positions! Position: ReceptionistType: Full-time Job Description: We are looking for a friendly, professional and highly organized Receptionist to join our team. The ideal candidate will be the first point of contact for our guests and will play an important role in delivering a welcoming and memorable guest experience. Key Responsibilities: Welcome and assist guests professionally upon arrival and throughout their stay. Manage guest check-ins, check-outs, reservations and inquiries. Operate and maintain booking and reservation systems accurately. Respond to phone calls, emails, WhatsApp messages and other guest inquiries in a timely manner. Provide guests with information about the resort, it’s facilities, services, events and surrounding attractions. Coordinate with other departments to ensure smooth daily operations and excellent guest service. Handle guest concerns and complaints professionally and assist in finding appropriate solutions. Maintain accurate guest records, reservations and other administrative information. Requirements: Excellent written and spoken English and Swahili. Ability to speak additional languages is an added advantage. Good computer skills and confidence using digital systems. Knowledge and experience with hotel or resort booking and reservation systems is preferred. Previous experience in a receptionist, front office, customer service, hotel or resort role is an advantage. Strong communication, interpersonal and organizational skills. Professional appearance and a welcoming personality. Ability to work under pressure and handle multiple tasks efficiently. Flexible availability, including weekends and public holidays. Apply Here Deadline for applications: 11th September, 2026