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Yas Tanzania

Digital Growth & Engagement Specialist

Location
Dar es Salaam
Type
Full-time
Salary
Not stated
Closes
Not stated
Posted
7 Oct 2026

About the job

Digital Growth & Engagement SpecialistVacancy at Yas – October 2026 Job VacancyDigital Growth & Engagement Specialist vacancy at Yas – October 2026Job DescriptionDigital Growth & Engagement SpecialistNEW VACANCYLet’s grow together, become ourQualifications and experienceBachelor’s degree in Marketing, Digital Marketing, Business Administration, Communication, Information Technology, Computer Science or related fields.Minimum of 2 years’ experience in Marketing customer service, sales, telesales or a similar customer-facing role, preferably within the telecommunications industry.Core responsibilitiesDevelop and execute strategies to grow digital channels, including app registrations, downloads, active users and digital adoption through targeted acquisition initiatives.Drive initiatives that increase customer engagement, frequency of usage, retention and conversion across digital platforms using customer insights and behavioral data.Design and manage customer journeys across acquisition, onboarding, activation, engagement, upselling, retention and win-back, ensuring relevant and timely customer interactions.Monitor and analyze digital KPIs including registrations, MAU, conversion, engagement, retention, campaign response and revenue contribution, translating insights into actionable improvements.CompetencesStrong verbal and written communication skills, good listener, team player, and positive attitude is necessary.Sound understanding of telecommunications products and services, including voice and data bundles, airtime, and Value-Added Services (VAS).Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make informed decisions.“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”. Only shortlisted applicants will be contacted”.How to Apply:To submit your application, please follow the link provided below.TAP / CLICK HERE TO APPLY Job VacancyDigital Growth & Engagement Specialist vacancy at Yas – October 2026 Job Vacancy Job DescriptionDigital Growth & Engagement SpecialistNEW VACANCYLet’s grow together, become ourQualifications and experienceBachelor’s degree in Marketing, Digital Marketing, Business Administration, Communication, Information Technology, Computer Science or related fields.Minimum of 2 years’ experience in Marketing customer service, sales, telesales or a similar customer-facing role, preferably within the telecommunications industry.Core responsibilitiesDevelop and execute strategies to grow digital channels, including app registrations, downloads, active users and digital adoption through targeted acquisition initiatives.Drive initiatives that increase customer engagement, frequency of usage, retention and conversion across digital platforms using customer insights and behavioral data.Design and manage customer journeys across acquisition, onboarding, activation, engagement, upselling, retention and win-back, ensuring relevant and timely customer interactions.Monitor and analyze digital KPIs including registrations, MAU, conversion, engagement, retention, campaign response and revenue contribution, translating insights into actionable improvements.CompetencesStrong verbal and written communication skills, good listener, team player, and positive attitude is necessary.Sound understanding of telecommunications products and services, including voice and data bundles, airtime, and Value-Added Services (VAS).Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make informed decisions.“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”. Only shortlisted applicants will be contacted”.How to Apply:To submit your application, please follow the link provided below.TAP / CLICK HERE TO APPLY Job Description Digital Growth & Engagement SpecialistNEW VACANCYLet’s grow together, become ourQualifications and experienceBachelor’s degree in Marketing, Digital Marketing, Business Administration, Communication, Information Technology, Computer Science or related fields.Minimum of 2 years’ experience in Marketing customer service, sales, telesales or a similar customer-facing role, preferably within the telecommunications industry.Core responsibilitiesDevelop and execute strategies to grow digital channels, including app registrations, downloads, active users and digital adoption through targeted acquisition initiatives.Drive initiatives that increase customer engagement, frequency of usage, retention and conversion across digital platforms using customer insights and behavioral data.Design and manage customer journeys across acquisition, onboarding, activation, engagement, upselling, retention and win-back, ensuring relevant and timely customer interactions.Monitor and analyze digital KPIs including registrations, MAU, conversion, engagement, retention, campaign response and revenue contribution, translating insights into actionable improvements.CompetencesStrong verbal and written communication skills, good listener, team player, and positive attitude is necessary.Sound understanding of telecommunications products and services, including voice and data bundles, airtime, and Value-Added Services (VAS).Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make informed decisions.“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”. Only shortlisted applicants will be contacted”.How to Apply:To submit your application, please follow the link provided below.TAP / CLICK HERE TO APPLY Digital Growth & Engagement Specialist NEW VACANCY Let’s grow together, become our Qualifications and experience Bachelor’s degree in Marketing, Digital Marketing, Business Administration, Communication, Information Technology, Computer Science or related fields. Minimum of 2 years’ experience in Marketing customer service, sales, telesales or a similar customer-facing role, preferably within the telecommunications industry. Core responsibilities Develop and execute strategies to grow digital channels, including app registrations, downloads, active users and digital adoption through targeted acquisition initiatives. Drive initiatives that increase customer engagement, frequency of usage, retention and conversion across digital platforms using customer insights and behavioral data. Design and manage customer journeys across acquisition, onboarding, activation, engagement, upselling, retention and win-back, ensuring relevant and timely customer interactions. Monitor and analyze digital KPIs including registrations, MAU, conversion, engagement, retention, campaign response and revenue contribution, translating insights into actionable improvements. Competences Strong verbal and written communication skills, good listener, team player, and positive attitude is necessary. Sound understanding of telecommunications products and services, including voice and data bundles, airtime, and Value-Added Services (VAS). Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make informed decisions. “We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”. Only shortlisted applicants will be contacted”. How to Apply: To submit your application, please follow the link provided below. TAP / CLICK HERE TO APPLY

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