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I&M Bank

Personal Banker

Location
Dar es Salaam
Type
Full-time
Salary
Not stated
Closes
20 October 2026
Posted
13 Oct 2026

About the job

Job Title: Personal BankerCompany:I&M BankApplication Deadline:October 20, 2026How to Apply:Send your CV toRecruitment@imbank.co.tzJob OverviewWe are seeking aPersonal Bankerto grow and manage customer relationships, drive sales, promote digital banking adoption, and deliver exceptional customer service to achieve branch growth and retention targets.Key ResponsibilitiesCustomer Acquisition & Growth:Acquire new customers and grow existing portfolios.Sales & Cross-Selling:Cross-sell banking products, loans, cards, insurance, and digital channels.Onboarding & Engagement:Drive customer onboarding, activation, and account utilization.Relationship Management:Manage customer relationships and reduce account dormancy.Customer Service:Deliver excellent customer service and resolve customer issues.Fieldwork & Reporting:Conduct customer visits, prepare reports, and support branch sales initiatives.Requirements & QualificationsEducation:Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.Experience:2–3 years’ experience in sales and/or customer service.Skills:Strong sales, communication, and relationship management skills.Knowledge:Customer-centric mindset with knowledge of banking products and market trends.Personal Attributes:Proactive, confident, and team-oriented.Note for Applicants:Ensure your CV is updated and submitted prior to the deadline onOctober 20, 2026.How to Apply:Send your CV toRecruitment@imbank.co.tz Job Title: Personal Banker Application Deadline:October 20, 2026 How to Apply:Send your CV toRecruitment@imbank.co.tz Job Overview We are seeking aPersonal Bankerto grow and manage customer relationships, drive sales, promote digital banking adoption, and deliver exceptional customer service to achieve branch growth and retention targets. Key Responsibilities Customer Acquisition & Growth:Acquire new customers and grow existing portfolios. Sales & Cross-Selling:Cross-sell banking products, loans, cards, insurance, and digital channels. Onboarding & Engagement:Drive customer onboarding, activation, and account utilization. Relationship Management:Manage customer relationships and reduce account dormancy. Customer Service:Deliver excellent customer service and resolve customer issues. Fieldwork & Reporting:Conduct customer visits, prepare reports, and support branch sales initiatives. Requirements & Qualifications Education:Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field. Experience:2–3 years’ experience in sales and/or customer service. Skills:Strong sales, communication, and relationship management skills. Knowledge:Customer-centric mindset with knowledge of banking products and market trends. Personal Attributes:Proactive, confident, and team-oriented. Note for Applicants:Ensure your CV is updated and submitted prior to the deadline onOctober 20, 2026.

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