Sales and Operations Specialist

ONLY ONE TRAVEL JOB VACANCY: SALES AND OPERATIONS SPECIALIST Employment Type:Full-TimeLocation:Tanzania ABOUT ONLY ONE TRAVEL Only One Travel is a fast-growingtours andcompanydedicated to providing exceptional travel experiences. The company is seeking a qualified, organized, and results-drivenand Operations Specialistto join its team in Tanzania. ABOUT THE ROLE The Sales and Operations Specialist will support the fullsales and operations cycle, including client enquiries, itinerary coordination, quotations, bookings, supplier communication, travel logistics, documentation, and after-sales support. The ideal candidate should have strongsales coordination, travel operations, customer service, marketing, and administrative skills, preferably within the tourism, travel, or hospitality sector. KEY RESPONSIBILITIES The successful candidate will be responsible for: Preparing quotations, proposals, itineraries, booking confirmations, invoices, and other travel-related documents. Following up with potential and existing clients to support sales conversions and maintain strong customer relationships. Coordinating reservations and bookings with hotels, lodges, transport providers, guides, airlines, and other suppliers. Maintaining updated client files, booking records, payment records, supplier details, and operational documentation. Supporting daily sales and operations activities to ensure smooth service delivery. Preparing sales reports, operational reports, and booking summaries. Coordinating travel logistics, including accommodation, transfers, activities, excursions, domestic travel, and special client requests. Supporting the improvement of sales workflows, booking processes, and customer service procedures. Providing after-sales support and ensuring customer satisfaction throughout the client journey. QUALIFICATIONS AND EXPERIENCE Applicants should have: ABachelor’s Degree or Diplomain Tourism Management, Travel and Hospitality, Sales and Marketing, or a related field. Additional training intravel operations, reservations, sales, customer service, or hospitalityis an added advantage. 3–5 years of relevant experiencein sales, travel operations, reservations, tourism, hospitality, or a related customer service role. Fluency inEnglish or Kiswahili. Strong understanding ofsales processes, customer relationship management, lead tracking, and service delivery standards. HOW TO APPLY Interested and qualified candidates should submit the following: Updated CV Brief Cover Letterhighlighting relevant experience APPLICATION EMAIL Email:catherine@onlyone.travel Subject:Sales and Operations Specialist APPLICATION REMINDER Applicants are encouraged to ensure that their CV and cover letter clearly demonstrate theirrelevant experience in tourism, travel operations, sales, reservations, and customer service.